27.05.2024
8 minutes of reading time

Responding to Customer Needs - The Development of Wheel Sensor RSR110 and Frauscher Track Vacancy System FTVS

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In today's dynamic landscape, technology advances with remarkable speed. To thrive and prosper, businesses must stay attuned to these developments and the evolving demands of the marketplace. A highly effective approach involves maintaining close contact and open communication with customers who are already invested in the quality and performance of an organization’s products and solutions. The business’s existing customers represent a microcosm of the larger market and a logical touch point for determining their respective requirements for new or advanced technology.

Since it was established in 1987, Frauscher Sensor Technology has consistently placed high value on establishing and maintaining close communication and collaboration with its valued customers. On numerous occasions, this commitment has resulted in the development of innovative products or systems specifically designed to address previously unmet customer needs. This article offers an intriguing example of how open customer communication led Frauscher to meet one of these specific needs.

Frauscher enters the North American rail space

Reliable and robust technology that satisfies the needs of its users is essential to railroads; however, the North American rail industry has historically been slow to adopt new technologies. When the Frauscher US office was established in 2015, axle counting was fundamentally an unknown technology in North America, although it has been the global gold standard in train detection for decades. Despite the wide array of benefits provided by axle counters, track circuits still represented the predominant means of train detection in North America, even though track circuit technology has remained essentially unchanged since the 1800s. Through the efforts of Frauscher US, knowledge and acceptance of axle counters and wheel sensors as viable alternatives to track circuits has grown considerably, with Frauscher Wheel Sensors currently installed at every Class 1 railroad. 

Since its inception, Frauscher US has operated on the following premises:

  • First and foremost, our customers are the best judge of their needs and challenges
  • Commitment of a significant portion of revenues to R&D on an annual basis to improve existing products and systems, as well as create new ones when feasible
  • View open communication with our customers as being of utmost importance
  • Ensure products are performing at a high level from customer viewpoints
  • Determine if there are changes or upgrades available for unmet needs
  • Understand pain points and if our systems can address them
  • Identify needs that cannot be addressed by our current offerings
  • Work with customer to determine feasibility of developing product(s) to answer need
  • Provide trial installation opportunities to customers for new products / application

Development of the Wheel Sensor RSR110 – Frauscher R&D responds to a customer need

The first instance of Frauscher US working to develop a product based on customer need was the Wheel Sensor RSR110. Early on it became apparent that although railroads were listening to our message and could appreciate the potential benefits of this solution (e.g., reliability in all weather conditions and temperatures, or where track and ballast conditions are poor) compared to their current train detection systems, they were still reticent to embrace this “new” technology for safety critical applications. In addition, the SIL safety rating system utilized in Europe, and thereby the safety rating assigned to our products, was initially unfamiliar to those in the North American rail industry. Subsequently, it became apparent to Frauscher US that concentrating on non-vital applications might provide the best way to create value for our customers, encouraging them to “try out” this technology. Acceptance of axle counters for vital train detection would follow.

The development of the SIL 0 Wheel Sensor RSR110 was a significant step in fulfilling the need for wheel detection in non-vital applications. Engineers from the US worked closely with Product Development at the Austrian location to create this wheel sensor, based on existing and proven products. Within a short period of time, the RSR110 and Wheel Signal Converter WSC system was being utilized at every Class 1 railroad for applications such as triggering AEI readers, Hot Box Detectors, lubricators, and vision monitoring systems. The RSR110 also became widely used for other non-vital applications, typically in yards, for purposes such as storage track monitoring, switch protection, door opening and more.

The RSR110 becomes the basis for developing the Frauscher Track Vacancy System FTVS

The acceptance of the RSR110 as a robust and reliable product eventually led to development of the Frauscher Track Vacancy System FTVS. The evolvement of the FTVS from idea to product offering represents an interesting and innovative R&D story. As mentioned earlier, over several years the RSR110 had become widely used for a variety of non-vital train detection applications. Operators had become accustomed to its reliability and overall performance, especially in areas where conditions or weather were suboptimal.

In keeping with our premise of consistent and open communication, Frauscher US listened to the request from North American operators for a “middle ground” train detection solution that would add basic axle counting functions to the RSR110 / WSC train detection system.  Operators would employ this type of system for non-safety critical applications that did not require the advanced features available with Frauscher’s vital SIL 4 axle counter, the Frauscher Advanced Counter FAdC. Due to the absence of certain advanced functionalities, the new system would also take up minimal space in the wayside equipment.   

In summary, the customer’s requirements for the FTVS included:

  • The ability to maintain reliability even in harsh environments or extreme temperatures
  • Ease of installation and use
  • Low maintenance requirements
  • Possibility for installation in tight spaces, such as around switches
  • Minimal space requirements in wayside enclosure

A system with these characteristics would be particularly useful in areas such as yards, industrial facilities, and ports where unsatisfactory conditions can negatively impact the performance of track circuits, or where trackside and wayside space constraints make their use difficult.

The concept made a lot of sense, and the implications for the many areas where such a product could be implemented generated excitement within the Frauscher US team. Once again, engineers from the US office collaborated with Product Development in Austria to determine the feasibility of such a product. The project progressed with open communication between the Frauscher engineers, Product Development, and the customers until the Frauscher Track Vacancy System FTVS came to fruition and was ready to test!

The first test location was in a Class 1 yard – one that was involved in the original request to develop this solution. After a successful test period, the operator was confident enough with the features and use of the FTVS, that the equipment was moved to another yard location for a second test that was also successful. Within a few months of the initial tests being completed, requests for FTVS installations increased rapidly, generating, interest among Class 1s that were not involved in the initial development process. Frauscher US is encouraged by this rapid acceptance and looks forward to many additional installations in the future, as operators learn more about the benefits of the FTVS. Interest in the FTVS is also expanding, to various rail operators across many different locations and countries.

Basic tenants of the Frauscher Track Vacancy System FTVS

  • Reliable in all adverse conditions, temperatures, in the presence of electromagnetic interference, and where track and ballast conditions are deteriorated
  • Easy installation and low maintenance costs
  • Ideal for areas where spacing is tight, such as around switches
  • DIN rail mount requires minimal space in wayside enclosures
  • No dead sections or electrical isolation required
  • Ability to determine exact fouling points
  • Protection of switch points
  • Ability to be used as part of an end-of-track warning system
  • Can determine clear/occupied status of storage tracks

The FTVS was designed to meet the specific needs expressed by customers for certain situations that can be challenging for train detection. The early adoption and success of the FTVS represent a successful partnership between Frauscher US, Product Development and our customers!

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